Cookies Policy

Last Updated: January 2024

Important: This Cookies Policy explains how Qenaci uses cookies and similar technologies on our website. By continuing to browse our site, you agree to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how visitors interact with our website, enabling us to improve your browsing experience and deliver personalized content.

At Qenaci, we specialize in custom-built sliding wardrobes ("шкафы купе под ключ"), and we use cookies to ensure that our website functions properly and provides you with the best possible service when exploring our wardrobe solutions.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas of the website, and remembering your preferences. Without these cookies, certain services cannot be provided.

2.2 Performance Cookies

Performance cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. These cookies help us improve the functionality and performance of our website by understanding user behavior patterns.

2.3 Functionality Cookies

Functionality cookies allow our website to remember choices you make (such as your language preference, region, or customization options for wardrobe designs) and provide enhanced, personalized features. These cookies help create a more tailored browsing experience.

2.4 Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and share this information with advertisers.

3. How We Use Cookies

Qenaci uses cookies for several important purposes:

  • Website Functionality: To ensure our website operates smoothly and efficiently when you browse our sliding wardrobe collections and design options
  • User Experience: To remember your preferences and settings, making your visits more convenient and personalized
  • Analytics: To understand how visitors interact with our website, which pages are most popular, and how we can improve our services
  • Marketing: To deliver relevant content and advertisements about our custom wardrobe solutions
  • Security: To protect your data and prevent fraudulent activity on our website

4. Cookie Duration

We use both session cookies and persistent cookies:

  • Session Cookies: These are temporary cookies that expire when you close your browser. They help us track your journey through our website during a single browsing session.
  • Persistent Cookies: These remain on your device for a set period or until you delete them. They help us recognize you as a returning visitor and remember your preferences across multiple visits.

5. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies from trusted partners to help us analyze website traffic, provide social media features, and deliver targeted advertising. These third parties may include:

  • Analytics providers (e.g., Google Analytics)
  • Social media platforms (e.g., Facebook, Instagram)
  • Advertising networks
  • Customer service tools

These third parties have their own privacy policies, and we encourage you to review them to understand how they use cookies and protect your data.

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

6.1 Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions

6.2 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change these preferences at any time by accessing the cookie settings link in our website footer.

Please Note: If you choose to disable cookies, some features of our website may not function properly, and your user experience may be limited. Certain services, such as our design consultation booking system, may require cookies to be enabled.

7. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies. The "Last Updated" date at the top of this policy indicates when it was last revised.

8. Contact Us

If you have any questions, concerns, or requests regarding our use of cookies or this Cookies Policy, please don't hesitate to contact us:

Qenaci Contact Information

Email: [email protected]

Phone: +44 20 3489 1762

Address:
34 Richmond Avenue
London, N1 0LU
United Kingdom

By using our website and services, you acknowledge that you have read and understood this Cookies Policy and agree to our use of cookies as described herein. We are committed to protecting your privacy and ensuring transparency in how we collect and use your information while you explore our custom sliding wardrobe solutions.