Frequently Asked Questions

Everything you need to know about custom fitted wardrobes. Find answers to common questions about design, installation, materials and our service.

Installation time depends on the size and complexity of your wardrobe. A standard single wardrobe with sliding doors typically takes 1-2 days to install. Larger configurations spanning entire walls may require 3-4 days. Complex designs with multiple compartments, integrated lighting, or special features can take up to a week.

After your initial consultation, we provide a detailed timeline. Our installers work efficiently to minimize disruption to your daily routine, and we always clean up thoroughly after completion.

We use moisture-resistant chipboard with melamine coating (18mm thick for carcasses, 16mm for shelves) as our standard material. This provides durability and resistance to everyday wear. For door panels, we offer 10mm chipboard with various finishes including matt, gloss, mirrored, or wood-effect surfaces.

Premium options include solid wood veneers, tempered glass panels, and aluminium frames for sliding mechanisms. All materials meet British Standards and come with manufacturer warranties. We source from established European suppliers who maintain consistent quality standards.

Yes, fitted wardrobes are ideal for challenging spaces. We regularly work with sloped ceilings in loft conversions, alcoves in period properties, and rooms with uneven walls or floors. During the site survey, we take precise measurements including ceiling angles and wall variations.

Our design software accounts for these irregularities, ensuring doors operate smoothly and storage space is maximized. Sloped ceilings often require angled top sections, which we manufacture to exact specifications. This custom approach means no wasted space and a perfect fit.

Pricing varies based on dimensions, materials, and internal configuration. A basic 2-metre wide wardrobe with sliding doors and standard interior starts from £1,200-£1,800. Mid-range options with better finishes and more compartments range from £2,000-£3,500. Premium designs with glass, mirrors, or solid wood can reach £4,000-£6,000 or more.

The final cost reflects wardrobe width, height, number of doors, finish quality, and interior accessories like drawers, shoe racks, or lighting. We provide detailed quotes after the home consultation, with no hidden charges.

We design interiors around your clothing types and storage needs. Standard components include adjustable shelves (typically 450-500mm deep), hanging rails at various heights, and pull-out trouser racks. Additional options include internal drawers with soft-close runners, shoe shelves angled for visibility, tie and belt organizers, and dedicated sections for bags or accessories.

During consultation, we assess your wardrobe contents to recommend the optimal mix. For example, someone with many folded items needs more shelving, while those with long dresses require full-height hanging space. Everything is adjustable if your needs change later.

Sliding doors need minimal clearance compared to hinged alternatives. They require approximately 100mm of space in front of the wardrobe for the door overlap mechanism. There's no door swing, making them perfect for bedrooms with limited floor space or furniture positioned near the wardrobe.

The doors slide on top and bottom tracks, with each panel overlapping by about 50mm. A 2-door wardrobe gives access to roughly half the interior at once, while 3-door designs provide access to two-thirds. We position tracks to ensure smooth operation without floor obstruction.

We offer over 50 finish options that coordinate with most bedroom styles. Bring photos of your existing furniture to the consultation, or we can assess during the home visit. Our finish samples include various wood effects (oak, walnut, maple), solid colours (white, grey, cream), and textured surfaces.

While exact matching isn't always possible due to different manufacturers, we can get very close with complementary tones. Many clients choose contrasting finishes that coordinate rather than match precisely, creating a cohesive look without appearing too uniform.

All installations include a 24-month warranty covering manufacturing defects and installation workmanship. This covers warping, delamination, hardware failure, and door misalignment under normal use. Sliding mechanisms have a 36-month warranty from the manufacturer.

The warranty excludes damage from misuse, excessive moisture exposure, or unauthorized modifications. We conduct a final inspection at installation and provide care instructions. If issues arise during the warranty period, we arrange repairs within 5-7 working days. Register your warranty within 14 days of installation completion.

Clear the installation area of furniture, removing items within 1.5 metres of where the wardrobe will stand. Empty any existing wardrobes and remove them if possible, or we can arrange removal for an additional fee. Take down pictures, mirrors, or shelving on the relevant wall.

Ensure installers have access to electricity and clear pathways through your home. Cover or move valuable items from the room as there will be some dust despite our efforts to contain it. If you have pets, keep them in another room during installation days for their safety and to let our team work efficiently.

Mirrored doors are a popular choice, available as full-height panels or combined with other materials. We use 4mm safety-backed mirrors that won't shatter dangerously if broken. Options include plain mirror, tinted bronze or grey, or antique-effect finishes.

Mirrors make rooms appear larger and provide full-length dressing functionality. They can cover all doors or alternate with solid panels. We position mirrors to avoid reflecting windows directly, which can cause glare. For safety, mirrored panels have polished edges and are securely fixed within the door frame.

We install LED strip lighting inside wardrobes, typically along the top front edge to illuminate hanging and shelf areas. These low-voltage lights use minimal electricity and produce little heat. Options include motion-sensor activation (lights come on when doors open) or manual switches.

LED strips are available in warm white (2700K) or cool white (4000K) colour temperatures. They connect to a small transformer plugged into a nearby socket, or we can arrange for an electrician to hard-wire them if you prefer. Battery-operated options are also available for wardrobes far from power outlets.

Uneven walls are common in British homes, especially older properties. During installation, we use scribing techniques to create a seamless fit against irregular surfaces. The wardrobe frame is leveled using adjustable feet, then side panels are cut to follow wall contours precisely.

For significant irregularities (more than 10mm variation), we may install backing strips to bridge gaps or use flexible trim that compresses to fill spaces. This ensures the wardrobe sits flush against walls without gaps where dust could accumulate, while maintaining structural stability and door alignment.

Shelves are adjustable on removable support pins, allowing you to change heights as needed. Hanging rails can be repositioned by drilling new holes for the end supports. However, fixed elements like drawer units or specialized compartments cannot be easily moved.

If your storage needs change significantly, we can supply additional components or reconfigure sections. Many clients adjust shelf positions seasonally or as their wardrobe contents evolve. Keep the original configuration plan for reference when making changes, and contact us if you need guidance or additional parts.

Clean melamine surfaces with a damp microfibre cloth and mild detergent, avoiding abrasive cleaners that can scratch the finish. For gloss surfaces, use glass cleaner for a streak-free shine. Mirrored panels require regular glass cleaner application to prevent smudging.

Vacuum sliding door tracks monthly to remove dust that can impede smooth operation. Check and tighten any loose handles or hardware annually. Avoid hanging excessive weight on rails or overloading shelves beyond their 15kg capacity. Keep the wardrobe interior ventilated to prevent moisture buildup, especially in humid conditions.

We serve all London boroughs and surrounding areas within a 50-mile radius. Our team is familiar with various property types across the region, from Victorian terraces in Islington to modern flats in Canary Wharf and suburban homes in Richmond.

Travel costs are included in quotes for locations within the M25. For areas beyond this, we may add a small travel supplement depending on distance. We schedule consultations efficiently, often visiting multiple clients in the same area on the same day to minimize your wait time for appointments.

We require a 30% deposit upon order confirmation to secure your slot and begin manufacturing. This covers materials and production costs. The remaining 70% is due upon installation completion, payable by bank transfer, debit card, or credit card.

For larger projects over £5,000, we can arrange staged payments: 30% deposit, 40% when manufacturing is complete, and 30% after installation. We provide detailed invoices showing all components and costs. Payment confirms your acceptance of the completed work and activates your warranty coverage.

Lead times vary by season and current workload. Typically, allow 4-6 weeks from initial consultation to installation completion. This includes design finalization (1 week), manufacturing (2-3 weeks), and installation scheduling (1-2 weeks). During busy periods like spring and autumn, lead times may extend to 8 weeks.

We can accommodate urgent projects within 2-3 weeks for a rush fee, subject to material availability and installer schedules. Contact us early if you have a specific deadline, such as before moving house or ahead of special occasions, and we'll do our best to meet your timeline.

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Our team is ready to provide detailed answers and guide you through the process.

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About Qenaci

Creating fitted wardrobes that combine functionality with refined aesthetics since 2015.

Qenaci began in a small workshop in North London, where three furniture makers shared a common frustration: the gap between what clients needed and what the market offered. Standard wardrobes rarely fit the unique dimensions of British homes, particularly in Victorian and Edwardian properties where ceiling heights, alcoves, and room layouts vary significantly.

We established our company with a straightforward goal: manufacture sliding wardrobes that utilize every centimeter of available space while maintaining durability. Our first project was a three-door wardrobe for a terraced house in Islington, featuring custom compartments for a growing family's storage needs.

Qenaci workshop with wardrobe manufacturing
Custom fitted wardrobe installation process

Our Approach

Each wardrobe project starts with precise measurements and a consultation to understand how you use your space. We work with 18mm moisture-resistant chipboard for carcasses and offer door finishes including mirrored glass, lacquered panels, and wood veneers. Our sliding systems use German-manufactured tracks rated for 80,000 opening cycles.

Installation takes between one and three days depending on wardrobe size. Our team of five installers covers Greater London and surrounding counties, completing approximately 180 projects annually. We maintain a workshop in Tottenham where all components are cut and prepared before delivery.

Precision Manufacturing

CNC cutting equipment ensures components match specifications within 0.5mm tolerance, critical for proper door alignment and smooth operation.

Transparent Process

Detailed quotes include material specifications, hardware brands, and installation timeline. No hidden costs or unexpected additions.

Long-term Reliability

Five-year warranty covers all components and workmanship. We stock replacement parts for systems installed up to ten years ago.

Experience That Counts

Over nine years, we have refined our methods through direct feedback and problem-solving. Our team includes two joiners with 15+ years in bespoke furniture, a designer who previously worked for a German kitchen manufacturer, and installation specialists trained in both carpentry and customer service. This combination allows us to handle complex projects including wardrobes with integrated lighting, angled ceilings, and multi-room storage systems.